The whole company’s service level is assessed only by the assistance of one person with whom the client is currently communicating. Clever is ready to undertake the responsibility to create that great impression about your company’s service level by building you a professional support team to take care of your clients.
Meet our team
Each of us believes that only positive customer experience can guarantee business success. We created a team of talented professionals that understand the importance of customer satisfaction and want to help other businesses with great products and services succeed.
We are a team of customer service enthusiasts that creates customer support teams, systems, algorithms, processes, and means to make customer service a profit center for companies that care about customer experience. Our goal is to naturally dive into the business processes that make your company great for clients and help you improve things we know customers do not like.
Teamwork – we strive to succeed as a team, respect and support each other, sharing our knowledge, and improving each other.
Expertise – in-depth knowledge and understanding of how to design customer experience enable us to succeed in what we do.
Care – we sincerely care about the customers we serve, the partners that choose us, and teammates that make our success happen.
We are a team of pros that will take the service level of your company to new heights. Every teammate believes that exceptional service drives a company’s success, and that is what we provide.
It is not easy to trust someone outside your company to take care of your clients. We understand the gravity of the decision you make and want to work with you, so you never regret you chose us or else, can not imagine your business growth without us.
You choose us not to hire or train a team to work with your clients; you choose us to start working with your clients; the sooner, the better. That is why we will not charge you for onboarding and training – we think it is our responsibility to get everything and everyone ready to work like you expect us to.
Keeping in mind that you need a cost-effective solution, we need first to learn more about what you are trying to accomplish. Once we have everything necessary, we will be ready to offer the maximum within the budget you have.
If you decide that we can help with more processes or need a bigger team to achieve your goals, we can arrange the changes quickly and easily to have everything up and running in no time.
We realize that it is your business you trust us to handle. That is why we are even happier to engage you in every step of our cooperation process to ensure that you are as excited as your customers are after working with our team. If you’d instead focus on results – no problem, tell us what and when you need to know, and we will make sure you do.
Our team works with both. Whether you need phone support, assistance in chat, social media, or in-app, we are ready to help you. Use one channel, or a couple of them or all of them in an omnichannel support system – our service quality will remain spotless.
Pros on our team have been working with clients from different businesses for years. They all are aware of the latest service trends and general customer expectations. We will happily share all these insights with you in addition to the metrics you track to make your business outstanding to your clients.
You choose us not to hire or train a team to work with your clients; you choose us to start working with your clients; the sooner, the better. That is why we will not charge you for onboarding and training – we think it is our responsibility to get everything and everyone ready to work like you expect us to.
Keeping in mind that you need a cost-effective solution, we need first to learn more about what you are trying to accomplish. Once we have everything necessary, we will be ready to offer the maximum within the budget you have.
If you decide that we can help with more processes or need a bigger team to achieve your goals, we can arrange the changes quickly and easily to have everything up and running in no time.
We realize that it is your business you trust us to handle. That is why we are even happier to engage you in every step of our cooperation process to ensure that you are as excited as your customers are after working with our team. If you’d instead focus on results – no problem, tell us what and when you need to know, and we will make sure you do.
Our team works with both. Whether you need phone support, assistance in chat, social media, or in-app, we are ready to help you. Use one channel, or a couple of them or all of them in an omnichannel support system – our service quality will remain spotless.
Pros on our team have been working with clients from different businesses for years. They all are aware of the latest service trends and general customer expectations. We will happily share all these insights with you in addition to the metrics you track to make your business outstanding to your clients.