Back Office Support

When it comes to successful business scaling, every detail matters. Leave the routine to back-office support representatives, that will take care of small, yet very important tasks, like data entry, photo editing and product labeling.

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Back Office Support Back Office Support

Back-Office Support Outsourcing

Use back-office support service to focus on routine and time-consuming yet important processes to free up time to improve your service.

Dedicated agents to provide a concierge level of service to your customers via phone, chat, email, in-app, and social media support.
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Get database management, digitalization and efficient data transfer service for your business. Our specialists will take on the responsibility to do the following services for you:

  • Process abuse reports
  • Provide photo editing
  • Verify ID’s, review and verify profile data

Our experts take care of your important back-office tasks, allowing you to optimize your resources, focus on what’s really important and efficiently operate.

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What you get

Expert help from detail-oriented and meticulous specialists, that are able to help with any back-office task

Our process

1

Discuss the details of your project with a manager who will fully control and implement it with you

2

Receive the cost of your project and approve the project roadmap

3

Participate in the selection of the team for your project

4

Watch the crew learn to service your customers

5

Enjoy the smooth project launch and successful integration into your business processes

Why choose us

It is not easy to trust someone outside your company to take care of your clients. We understand the gravity of the decision you make and want to work with you, so you never regret you chose us or else, can not imagine your business growth without us.

Free onboarding and training

You choose us not to hire or train a team to work with your clients; you choose us to start working with your clients; the sooner, the better. That is why we will not charge you for onboarding and training – we think it is our responsibility to get everything and everyone ready to work like you expect us to.

Flexible pricing

Keeping in mind that you need a cost-effective solution, we need first to learn more about what you are trying to accomplish. Once we have everything necessary, we will be ready to offer the maximum within the budget you have.

Easily scalable

If you decide that we can help with more processes or need a bigger team to achieve your goals, we can arrange the changes quickly and easily to have everything up and running in no time.

Transparent cooperation

We realize that it is your business you trust us to handle. That is why we are even happier to engage you in every step of our cooperation process to ensure that you are as excited as your customers are after working with our team. If you’d instead focus on results – no problem, tell us what and when you need to know, and we will make sure you do.

Omnichannel and multichannel services

Our team works with both. Whether you need phone support, assistance in chat, social media, or in-app, we are ready to help you. Use one channel, or a couple of them or all of them in an omnichannel support system – our service quality will remain spotless.

Extensive feedback on your product or service

Pros on our team have been working with clients from different businesses for years. They all are aware of the latest service trends and general customer expectations. We will happily share all these insights with you in addition to the metrics you track to make your business outstanding to your clients.

  • Free onboarding and training
    Free onboarding and training

    You choose us not to hire or train a team to work with your clients; you choose us to start working with your clients; the sooner, the better. That is why we will not charge you for onboarding and training – we think it is our responsibility to get everything and everyone ready to work like you expect us to.

  • Flexible pricing
    Flexible pricing

    Keeping in mind that you need a cost-effective solution, we need first to learn more about what you are trying to accomplish. Once we have everything necessary, we will be ready to offer the maximum within the budget you have.

  • Easily scalable
    Easily scalable

    If you decide that we can help with more processes or need a bigger team to achieve your goals, we can arrange the changes quickly and easily to have everything up and running in no time.

  • Transparent cooperation
    Transparent cooperation

    We realize that it is your business you trust us to handle. That is why we are even happier to engage you in every step of our cooperation process to ensure that you are as excited as your customers are after working with our team. If you’d instead focus on results – no problem, tell us what and when you need to know, and we will make sure you do.

  • Omnichannel and multichannel services
    Omnichannel and multichannel services

    Our team works with both. Whether you need phone support, assistance in chat, social media, or in-app, we are ready to help you. Use one channel, or a couple of them or all of them in an omnichannel support system – our service quality will remain spotless.

  • Extensive feedback on your product or service
    Extensive feedback on your product or service

    Pros on our team have been working with clients from different businesses for years. They all are aware of the latest service trends and general customer expectations. We will happily share all these insights with you in addition to the metrics you track to make your business outstanding to your clients.